YOU ASKED, WE ANSWER
Frequently asked questions
The questions we’re asked most often, each answered in its first words.
Arrival and parking
Where do I park?
Next to the house, in the underground municipal car park (3 levels, paid). From there, everything in the village is on foot.
What are the check-in and check-out times?
Check-in from 15:00 to 21:00 and check-out by 12:00. If you’ll arrive later, tell us when and we’ll arrange it.
Can we leave our luggage before check-in or after check-out?
Yes, if we arrange it in advance; tell us when you’re arriving or leaving.
How far is it from Ioannina?
About 50 km, 40–50 minutes on the Egnatia (A2).
How long does it take from Athens and Thessaloniki?
From Athens, 4 to 4¾ hours for about 420 km, via the A1, the E65 and the Egnatia. From Thessaloniki, about 2 hours 35 minutes for 217 km.
Does Metsovo have an airport?
No; the nearest is Ioannina, about 50 minutes by car.
Is there a bus?
Yes: KTEL buses from Ioannina and Kalambaka; from Athens and Thessaloniki you usually change in Ioannina. Check timetables with KTEL Ioannina.
The suites
Which suite is right for a couple?
Tréi, 24 m² with a double bed. For more room, Úna (60 m²). Pátru has two singles, not a double.
Do the suites have kitchens?
Yes. Úna and Duáo have full kitchens; Tréi and Pátru have kitchenettes.
Do you serve breakfast?
No. The suites have a kitchen or kitchenette, and the cafés on the square are 180 m from our gate.
Is there a fireplace?
No: none of the 4 suites has a fireplace. Every suite is heated; we’ll tell you exactly how yours works when we reply to your request.
Is there Wi-Fi?
Yes, in every suite.
Can I smoke?
No, smoking isn’t allowed inside the suites.
Are pets allowed?
No pets, I’m afraid.
Does the whole house sleep 15?
Yes, up to 15, no more than 13 of them adults: Pátru is for 2 adults and 2 children.
Families
Is it suitable for children?
Yes. Pátru is for 2 adults and 2 children, Duáo has two bedrooms for up to 5, and infants aged 0–2 stay free.
Do you have a cot?
Yes, on request; mention it in your booking request. Infants aged 0–2 stay free.
Where can the children play?
In the Averoff Garden, which has a playground, 510 m from our gate (7 minutes on foot).
Winter and heating
How is each suite heated?
Every suite is heated; there’s no fireplace. We’ll tell you exactly how the heating works in your suite when we reply to your request.
Does it snow in Metsovo?
Often. Snow is likely from December to March, though not certain. If it gets here before you do, we’ll write to you about the road and the chains.
Do I need snow chains?
From December to March, keep them in the car. The Egnatia brings you to Metsovo’s own exit without climbing the Katara pass (about 1,700 m).
Where can we ski?
At Karakoli, 1.5 km from the village, at Profitis Ilias–Politses (about 4 km) and at Anilio, 7 km from its own Egnatia exit. The season runs roughly from December to March, snow permitting.
Where do I park when it snows?
In the underground municipal car park next to the house. It’s 3 levels below ground, so the car stays free of snow.
Walking and steps
How far is the main square?
180 m, a 2–3 minute walk, with a climb of about 15 m.
Is the village steep?
Yes: Metsovo is built on a slope. To the Tositsa Mansion (460 m) you climb about 46 m; the Averoff Gallery and Katogi are on the level with the house.
Are there steps up to the suites?
Yes: stone steps lead down from the lane into the courtyard. For steps and access to each suite, see our accessibility statement or ask us.
What is the “Kastro”?
A spot with benches and a view, by the main square. The house stands right behind the Kastro — the grassy hill that formed over Metsovo’s Ottoman fort (1864–67), which fell into ruin after the liberation of 1912.
Do I need a car in the village?
No. The square, the two museums and the tavernas are within 460 m of our gate, and Katogi Averoff 1.0 km.
Booking and payment
How do I pay?
By card through a payment link (Apple Pay and Google Pay too), by IRIS or by bank transfer. The balance on arrival, by card or IRIS.
How do I book?
Send a request with your dates and the number of guests; we reply the same day with availability and the terms. Your booking is confirmed when the deposit arrives.
Am I charged when I send a request?
No. A request costs nothing and doesn’t bind you; you pay only the deposit, once we’ve agreed.
Why a request rather than instant booking?
Because we’re four suites and a person replies: we check your dates, send you the terms, and the booking is made with the deposit, as Ministerial Decision 4109/2025 provides.
How much is the deposit?
The deposit is not fixed: it depends on the season and your dates, so we agree it with you for each booking. You will find it in our offer, before any payment.
Can I cancel?
Yes. The cancellation terms depend on the season and your dates and are set out in our offer, before any payment.
What is the minimum stay?
For each suite, the request calendar shows the minimum stay for your dates.
Do I need ID on arrival?
Yes: we’ll ask to see an ID for the guest register, as the law requires. We don’t keep copies.
Can I get an invoice?
Yes. Tick “I need an invoice” in the request and fill in the company details.
Nothing on that yet. Ask us: we reply the same day.
Ask us
A person replies, the same day.
BOOKING REQUEST
Tell us your dates and how many are coming.
A person, not a system, will reply the same day, with availability, the terms and how to pay. Nothing is charged now.
FROM A DATE TO OUR GATE
- You send your dates, the number of guests and a suite. No charge.
- We reply the same day with availability and the terms.
- Your booking is confirmed by the deposit, paid by payment link, IRIS or bank transfer.
NO CHARGE · NO COMMITMENT